Work Request Execution and Tracking
This process covers field execution and documentation of completed work.
Work Order Execution and Documentation
Defines status workflows to ensure the correct execution and recording of work.
Establishes time controls to comply with response times and SLAs.
Integrates with Wattyo BOE to apply orchestrated processes or action plans based on the type of work.
Ensures process standardization and control through preconfigured rules.
Work Order Appointment Management
Manages appointment scheduling for work orders.
Facilitates coordination with customers and technical teams.
Ensures resource availability and prevents task scheduling conflicts.
