Introduction

The business processes described below are configured out-of-the-box using Wattyo product components. This allows them to be easily adapted to any company with the appropriate customization, ensuring a fast and efficient implementation.

The CPQ & Order Management area in Wattyo covers essential processes for quotation management, product configuration, and order administration.

The integration of these processes enables:

• Optimized customer service
• Improved operational efficiency
• Regulatory compliance in contract and service management

Note: The CPQ & Order Management processes are designed to ensure the efficient configuration, management, and activation of products and services, ensuring operational efficiency and an enhanced customer experience.

Note: The integration of these processes with Wattyo BPE enables agile and precise management of orders and contracts, reducing errors and improving traceability at every stage of the contract lifecycle.

Below are the key processes for achieving these objectives.

• Product Configuration in Order
• Order Management and Agreements
• Quotation Management

The CPQ & Order Management processes in Wattyo are designed to optimize the configuration, management, and activation of products and services, ensuring operational efficiency and an enhanced customer experience.

The integration of these macroprocesses enables agile and precise management of orders and contracts, reducing errors and improving traceability at every stage of the contract lifecycle.