Introduction

The business processes described below are configured out-of-the-box using Wattyo product components within the Salesforce platform. This ensures they can be easily adapted to any company with the appropriate customization, guaranteeing a fast and efficient implementation.

The Technical Equipment Management area in Wattyo covers:

• Technical equipment inventory management.
• Service point administration.
• Address normalization and asset geolocation.
• Maintenance and record updates for technical equipment, ensuring operational efficiency and regulatory compliance.

Below, the key processes are organized into macroprocesses.

• Equipment and Technical Characteristics Management
• Installment Mangement and Service Point
• Device Administration and Maintenance
• Technical Information Management and Documents
• Service Point Management

The Technical Equipment Management processes in Wattyo are designed to ensure efficient administration of technical equipment and service points.

The integration with Salesforce enables centralized management of installations, asset locations, and technical documentation, ensuring accurate and operational data.

Thanks to its flexibility, these processes can be adapted to the specific needs of each company, optimizing infrastructure management and improving the traceability of equipment used in service delivery.