Customer Location and Appointment Management
Este proceso permite la localización de clientes y la gestión de citas para brindar atención personalizada.
Customer Location
Facilitates the identification of customer locations to improve service logistics and resource allocation based on their geographical position.
Includes preconfigured components for integration with the most popular street mapping providers (e.g., ArcGIS).
Implements horizontal address standardization, ensuring unique identification and grouped management of vertical addresses.
Appointment Management (MVP)
Provides a simplified appointment management system within the Work Request component.
Optimizes the scheduling and coordination of appointments with customers, ensuring efficient collaboration between service teams.
Management of Large Customers and Public Entities
Oversees relationships with corporate clients and customer groupings, ensuring a personalized service tailored to their specific needs.