Push Notification Action

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The Push Notification action allows you to send real-time notifications to users. This action is particularly useful for keeping users informed about important updates or events in a process.

Push notifications action detail

Key Features

  • Sends personalized push notifications to specific users.
  • Customizable titles and messages for clarity.
  • Supports additional input parameters for dynamic messaging.

Configuring a Push Notification Action

When adding a Push Notification action, the following fields must be configured:


1. Common Properties

  • Label:
    • A user-friendly name for the action, displayed in the process flow.
    • Required field.
  • Name:
    • A unique identifier for the action, used internally.
    • Required field.

2. Inputs

The inputs section defines the parameters for sending the notification. The following fields are available:

Required Fields

  1. Type:

    • Specifies the type or category of the notification.
    • Options:
      • Orchestrator: Sends a notification related to the Orchestrator process.
  2. Title:

    • The title of the notification.
    • Example: Process Update.
  3. Message:

    • The main body of the notification.
    • Example: The order has been approved and is now being processed.
  4. User:

    • Specifies the recipient of the notification.
    • Example: Search and select a specific user record.

Additional Inputs

  • You can add custom parameters to enhance the notification:
    • Name: Identifier for the input parameter.
    • Type: Data type of the parameter (e.g., String, Number, Boolean).
    • Value: The actual value to be passed to the notification.

To add additional inputs:

  • Click the Add New Property button.
  • Specify the Name, Type, and Value.

Usage Example

Scenario: Notifying a User About Order Approval

  1. Type: Orchestrator.
  2. Title: Order Approved.
  3. Message: Your order #12345 has been approved and is now processing.
  4. User: Select the user associated with the order.

Steps:

  1. Add a Push Notification action to the process.
  2. Fill in the Label and Name fields.
  3. Select the Type (Orchestrator).
  4. Define the Title and Message for the notification.
  5. Search and select the recipient User.
  6. Save the configuration and test the notification.

Best Practices

  • Use clear and concise titles and messages to ensure recipients understand the notification’s purpose.
  • Test the action with a sample user in a sandbox environment before deploying to production.

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